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Frequently Asked Questions

Our tiles are 8 inches by 8 inches square and just under an inch thick. They’re really sturdy and durable. While TilePix are very light, they still weigh twice as much as others. If you like quality, you’re going to love TilePix.

You have a choice between dazzling white, classy black or our brand new gray frames, exclusive to TilePix. Best of all you can mix and match with black or white mats to really make your photos pop!

You can place our magnetic wall pads on a wide variety of wall types and wall surfaces that are clean, dry, and smooth. We don’t recommend sticking them on delicate surfaces, uneven wall materials (like brick), textured walls, or wallpaper.  

If you have a tough wall but love your TilePix, we do have a Tough Wall Kit. Using our cutting edge, innovative, wall penetration technology…also known as a thumbtack…you can permanently attach the wall pad to a textured or uneven wall surface. Just put one tack through the wall pad along the upper edge. This will hold the magnetic wall pad firmly in place on a textured surface while giving you all the hanging magic of TilePix. 

If you’re unsure or have a question about your walls, email us at help@tilepix.com and we’ll talk you through your options. Make sure to send us some photos of the wall surface, too!

If you need any help with ordering or hanging TilePix, check out our help center.

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